Ongoing UX design services

A barrel full of UX pros at your service on a monthly basis

Access to UX practitioners when you need them

Hiring UX designers is not easy, and finding awesome ones that understand your business and are available when you need them can be like finding a needle in a haystack.

By entering into an ongoing arrangement with HEROIC, you get access to a whole team of UX professionals.

From UX strategists to designers and researchers, we can support your business through your digital transformation.

Common problems businesses face:

Difficulty in finding seasoned UX designers
Hiring freelancers or contractors can be very costly
Difficult to build relationships with freelancers or contractors
UX professionals are not always available when you need them
Hard to find designers who understand your business and brand
Time spent explaining your business to freelancers or contractors

Transform your business with continual digital support

No surprises

Know what you’re going to get and what you’re going to pay each month, with a simple monthly plan.

Regular communication

Catch ups and ongoing engagements, mean we become another extension of your business, your third arm if you like.

Available & accessible

Get access to UX professionals as and when you need them, meaning less time spent hiring and more time growing your business.

Business understanding

Continuous communication means we know your business inside and out, and understand your brand and customers.

Access a whole team

From UX designers to researchers, auditors and writers, you get support from a whole team of professionals.

Low maintenance

As we know your business, you don’t have to waste time explaining anything to us. We look after ourselves.

Sound relationships

Regular communication means you can build strong and long-lasting connections with each member of our team.

Sounding board

Get support or advice whenever you need us, even if you just want a second opinion. We’re here to help.

Our team of UX professionals

Work with a range of UX practitioners whose extensive skills can help you understand your users and drive your business forward.

Analysts (Business, market & data)

Our analysts look at where your business is currently at and where it’s going, how you stack up against your competitors, and what the market is doing in your particular space. They also make sense of the data you already have and look at ways to improve data capture and gain insights.

User researchers

Our researchers can manage, conduct and analyse a wide variety of different types of usability tests, from face-to-face interviews to online surveys, to help you get deep insights into your core demographic of customers or users.

UX designers

Focused on how the product makes people feel, user experience designers look at ways to optimise a product for its effective and enjoyable use. They seek to discover how things should be designed to align with user expectations and explore many different ways of solving a specific user problems. As part of this they create wireframes and prototypes.

UX auditors

Advanced heuristic evaluation of your digital products to root out user design problems and make considered recommendations to improve user experience. Auditors help you gain insight into how customers use your products and let you truly understand your users’ likes and dislikes.

UX writers

From calls to action, to buttons and product descriptions, our writers craft copy with the user in mind, ensuring they have a smooth and enjoyable experience and get to where they need to go as quickly as possible.

UI designers

Masters of digital design, user interface designers are focused on the interfaces people interact with, such as webpages or mobile app screens. They design each screen, usually referring to the prototypes the UX designer has provided, to make sure each interface is laid out correctly and visually communicates the journey and ideas the UX designer has described.

Digital projects we can help you with

We work across a variety of UX and UI projects, from e-commerce revamps to software developments and interface re-designs.

Our work includes website and app re-designs, user interface refreshes, user testing, interaction enhancements, home page revamps and UX audits and testing.

What our subscription clients say

“We have worked with Heroic for nearly a decade now, and they have grown with us during that time. They support us in making updates quickly and efficiently, and recently transitioned us to a mobile-ready layout. Highly recommend Heroic.”

Request our subscription pricing

Let’s start the ball rolling.